This account has been FROZEN

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Farseek
Posts: 262
Joined: 04 Feb 2006 06:37 pm

This account has been FROZEN

Post by Farseek » 14 Sep 2012 06:50 am

for the following reason:
Due to potentially suspicious activity on this username, it has been frozen for the owner's protection. This can include falling for a scam or entering information into a fake login page. If you would like information on getting this account back, please contact us by clicking here.

I logged into collect my freebies and put my pets into the Neolodge and was greeted by that message :x I don't play Neo much since the great pet changeover but the account is over 8 years old and has my most special pets on it including my UC Grey Jubjub. I put in a ticket and hopefully they return the account in a timely matter.
Not all who wander are lost.

Kantark
Posts: 1927
Joined: 18 Jan 2006 08:59 pm
Gender: Male
Location: UK

Re: This account has been FROZEN

Post by Kantark » 14 Sep 2012 11:49 pm

Ow, nasty surprise to be greeted with :-( Hopefully TNT locked your account down before too much damage was done and you can get it back complete. I've got my fingers crossed for a swift resolution for you, Farseek.
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Neopets: sparkygoesforth, decommissioned, nightfall, LiveJournal:kantark, Last.FM:Kantark

thelonetiel
Posts: 1066
Joined: 07 Jan 2006 08:56 pm
Gender: Female
Human Avatar: 15268
Location: Nuevo Mexico, Estados Unidos

Re: This account has been FROZEN

Post by thelonetiel » 15 Sep 2012 01:56 am

Oh no. It's amazing how much fear and horror that message can inspire. :(

All of the best luck to you. I hope they caught whatever happened with enough time and evidence to make sure nothing was harmed.

Fjorab_Teke
Posts: 1702
Joined: 28 Jan 2006 10:38 am
Gender: Female
Human Avatar: 271433
Location: Tennessee or Georgia, take your pick
Contact:

Re: This account has been FROZEN

Post by Fjorab_Teke » 17 Sep 2012 02:50 am

That stinks! :-( I hope you can get it back soon!

zebru
Posts: 1370
Joined: 15 Mar 2006 06:14 pm
Gender: Female
Human Avatar: 156237
Location: Outskirts of Seven Kingdoms

Re: This account has been FROZEN

Post by zebru » 18 Sep 2012 06:24 pm

I hope they get back to you soon! It happened to me couple of moths ago and they got it back to me intact in less than a week. I hope they're as efficient for you too!
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Snazzy reborn meepit by NyauNyau neopets * subeta

Farseek
Posts: 262
Joined: 04 Feb 2006 06:37 pm

Re: This account has been FROZEN

Post by Farseek » 21 Oct 2012 06:46 pm

Over a month and not a word from Neopets. I keep getting messages that someone is trying to use my info to log into Monkey Quest which is most likely the suspicious activity that was noticed. I created a side account to try and contact them from there.
Not all who wander are lost.

Fjorab_Teke
Posts: 1702
Joined: 28 Jan 2006 10:38 am
Gender: Female
Human Avatar: 271433
Location: Tennessee or Georgia, take your pick
Contact:

Re: This account has been FROZEN

Post by Fjorab_Teke » 22 Oct 2012 02:48 am

Ugh, hope it all gets straightened out soon. :( I'll never understand how people get joy out of making others unhappy, just greed and meanness.

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